Find quick answers about Flora Luxe arrangements, personalisation and custom-order requests.
Can I request a custom arrangement?
Yes. Send your request through our Contact page with the occasion, preferred style and any personalisation you have in mind. Our team will confirm what is currently possible before the order is finalised.
Can I request personalisation?
Personalisation may be available for selected arrangements and gifting options. Include the wording or details you would like when you contact us, and we will confirm what can be accommodated.
What should I include in a custom-order enquiry?
Please include the occasion, the style you are looking for, any personalisation details and other information that may help us understand your request.
Can I ask for something I do not see listed?
Yes. You are welcome to send us the idea through our Contact page. We will let you know whether the requested option is currently available.
When is a custom request confirmed?
A custom request is confirmed only after the Flora Luxe team has reviewed the details and confirmed availability and what can be provided.
How can I contact Flora Luxe?
Use the Contact page on our website to send your enquiry. For custom requests, include as much relevant detail as possible so we can respond accurately.